"Personal Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Samvidya Edutech’s web pages without telling us who you are or revealing any Personal Information about yourself.
Various aspects on our site can be viewed without providing personal information, however, you may be required to submit personally identifiable information from time to time. This may include:
- date of birth;
- contact information including addresses, email addresses, phone numbers, fax numbers, social media usernames etc;
- Educational information
- Courses intended to join
- Information relating to where you study or intended to study
- demographic information;
- family details
- job titles;
- information about goods and services you have ordered;
- information from enquiries you have made;
- information about your business or personal affairs;
- communication between us;
- credit card information;
- other information relevant to promotions; and
- any other information requested on this Site or otherwise required by us or provided by you.
Cookies and Other Tracking Technologies
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about activity on the web site. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site.
Non-personally identifiable information
We may collect the following non-personally identifiable information of visitors, including but not limited to pages viewed while browsing the site, browser and operating systems, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at the site.
Manner of collecting your personal information
Personal information is collected from you in different manner by us: when you register, visit our website / native application or interact with us electronically or in person; and when we provide our services to you. We may also collect personal information when we contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
Disclosure of personal information
By using the Oxloop website you consent to the disclosure of your information to Oxloop Associates (organisations, agents, contractors and subcontractors that assist us). Oxloop Associates assist us to provide information, products and services to you. They will receive only the information they need to help deliver the Oxloop services. We take reasonable steps to ensure that these Oxloop Associates are bound by confidentiality and privacy obligations in relation to the protection of your personal information. We may also disclose information when it is required by law. We may disclose information to parties located globally.
Your personal details may be made available to the educators that you are student, professor, administrator, and support staff of. Oxloop and educators also have access to information related your activities within their courses including but not restricted to if and when you have viewed course material, exams, test series, schedule, chats and any other interaction that you have with the educator.
How we Use your personal information
We may use your personal information
- to introduce products & services of Oxloop
- for marketing purposes
- to provide you with information from us and our partners
- to better understand customer needs,
- improve our website & service.
- to respond to queries about our service and documents requests.
Links to Third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.
Rights of Accessing your personal information
You have a right to access your personal information. If you would like to do so, please contact us at firstname.lastname@example.org and let us know. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances.
If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us at email@example.com. We will respond to any request shortly after receiving it and will endeavour to promptly correct any information found to be incorrect.
How to complaint
For any complaints about our privacy practices, please feel free to send in details of your complaints at firstname.lastname@example.org and/or send it to "Samvidya Edutech LLP, L-8/64 Vrindavan Colony, Tilak Nagar, Chembur, Mumbai – 400 089". We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
How can you change
Samvidya Edutech reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.
Samvidya Edutech takes reasonable care possible to ensure that all or any data / information in respect of electronic transfer of money does not fall in the wrong hands. For completing online transactions involving payments a user is directed to a secured payment gateway, Samvidya Edutech does not store or keep financial data such as credit card numbers/passwords/PINs etc "Personal Account Related Information". Since the transaction happens on a third party network not controlled by Samvidya Edutech, once an online transaction has been completed, the Personal Account Related Information is not accessible to anyone at Samvidya Edutech after completion of the on-line transaction at the payment gateway, this ensures maximum security.
Samvidya Edutech shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.